BY PURCHASING THIS PRODUCT, THE BUYER AGREES WITH THE TERMS AND CONDITIONS PROVIDED BELOW:
FLOOD GUARD and PCDLF Trading offers a 12 day product exchange for equal value policy for damaged product while shipping or for replacement of size. To be eligible for a return, the item must be repackaged and in similar condition that the buyer received it. It must also be in the original packaging.
To complete your return, FLOOD GUARD requires an official receipt and date of sale.
Please do not send the purchase back without notice via phonecall or email
FLOOD GUARD and PCDLF Trading offers a 6 month repair warranty on storm failure. It is in the discretion of FLOOD GUARD and PCDLF Trading if the damage is subject to warranty or not depending on handling.
FLOOD GUARD and PCDLF Trading DOES NOT warranty any item contained inside the Flood guard during the occurrence of Failure, due to variables in conditions, weather, environment, installment of item and handling.
FLOOD GUARD and PCDLF Trading cannot prevent large debris collision and puncture from sharp objects with the product and therefore do not warranty against it.
The buyer needs to ensure that the surrounding area and the area underneath the product is clear from any sharp objects that may cause damage to the material.
When protecting an item with paint such as vehicles and other equipments alike, It is recommended that the vehicle/equipment should be clean and have minimal dirt, to prevent small scratch/swirl marks on the paint caused by the microscopic dirt attached on the car in contact with the material of the flood guard. FLOOD GUARD and PCDLF Trading shall not be held responsible for any scratch marks when paint is not protected or clean.
WARNING: When using FLOOD GUARD, please keep out of reach of Children. FLOOD GUARD and PCDLF Trading shall not be held liable for any injuries/damages caused due to negligence of the operators
Do not stay inside the bag while enclosed for more than 1 minute upon entry to avoid risk of suffocation
Do not keep the VEHICLE on idle, while inside the bag, it WILL build up carbon monoxide and may be lethal to the driver inside if exposed for a long time.
FLOOD GUARD will not be held responsible for neglect on behalf of the user/buyer for the suffocation hazard THAT MAY CAUSE INJURY OR SUFFOCATION
It is best to operate with atleast two people working on inserting the vehicle inside the bag and ensuring the safety of the driver and the assistant.
Replacement and Refunds (if applicable)
Once return is received and inspected, PCDLF Trading will send buyer an email to notify that we have received the returned item. We will also notify buyer of the approval or rejection of the refund. It is FLOOD GUARD and PCDLF Trading’s reserved right to accept or reject the refund claim.
If approved, the refund/replacement will be processed and buyer will receive the replacement item or cash refund via bank deposit.
Sale items (if applicable)
Only regular priced items may be refunded, sale promo items cannot be refunded.
Exchanges (if applicable)
We only replace items if the product is defective or damaged. Though if sizes do not match your vehicle, we will assess and may replace depending on situation
FLOOD GUARD AND PCDLF Trading does not accept the damaged product if the damage was intentional (ie. Scissor cut, knife cut or anything of the same nature)
To return product, buyer should mail product to:
Buyer will be responsible for paying for own shipping costs for returning item. Shipping costs are non-refundable. If buyer receives a refund, the cost of return shipping will be deducted from refund.
Depending on where the buyer lives, the time it may take for exchanged product to reach the buyer, may vary.
If buyer is shipping the item, buyer should consider using a trackable shipping service or purchasing shipping insurance. FLOOD GUARD and PCDLF Training do not guarantee that we will receive the returned item.
Flood Guard and its affiliates respect the intellectual property of others, and we ask our Customers to do the same.
Anyone/Buyers cannot copy, modify, distribute, or reproduce in any way the patented items or any other proprietary materials without obtaining the prior written consent of the patent owner of such materials. PCDLF Trading may, in appropriate circumstances and at our discretion, deny services to a user or terminate supply to any user/distributor who is alleged to have infringed FLOOD GUARD’s and PCDLF Trading’s intellectual property or proprietary rights.